Marketing Automation & CRM
Leads go cold in the gap between channels — the form nobody read, the DM nobody routed, the follow-up nobody sent. We centralise every conversation in one place, automate the handoffs, and make sure the person who should reply gets it while it still matters.
What's included
- Chatwoot implementation — inboxes, teams, routing, and SLAs
- Connecting the channels your customers actually use: web, email, WhatsApp, social
- Automation rules, canned responses, and escalation paths
- Segmentation and contact data hygiene
- Integration with your site forms, booking, and billing
- Reporting on response time, resolution, and conversion from conversation
How it works
Marketing Automation & CRM is included in your subscription — there is no separate retainer and no per-service fee. Add it to your queue and we work it alongside your other requests, one task at a time, in the order you set. Every plan includes strategy, so we will tell you honestly if a different service would move your numbers first.
Works well with
Lifecycle Marketing
Engaging customers across every stage of their journey via email, SMS, and push to maximize retention and lifetime value.
Marketing Analytics
Measuring, attributing, and reporting on marketing performance to guide data-driven decisions.
Web Development
Designing and building fast, conversion-focused websites and web apps end to end — from architecture to launch.